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Compliance

New Credit for Personal Support Workers and What It Means for Compliance

Budget 2025 introduces a five-year refundable tax credit for personal support workers—up to $1,100/year. Learn who qualifies, how to claim it, and compliance pitfalls to watch.

By NomadicTax Research Team · 5-8 min read

What is the Personal Support Workers Tax Credit?

Budget 2025 proposes a temporary five-year refundable tax credit for personal support workers (PSWs), to be available in provinces and territories not covered by existing bilateral wage-support agreements for PSWs. Eligible workers can claim 5% of their eligible income, up to $1,100 per year. (canada.ca)
The credit applies for taxation years 2026 to 2030. (canada.ca)

Compliance obligations and record-keeping

Who qualifies?

  • Employed as a personal support worker—defined by the credit's legislation or regulation.
  • Working in provinces/territories without a bilateral wage-support agreement for PSWs.
  • Must have taxable eligible income from PSW work, properly documented.

What income counts?

  • Income paid through payroll (T4), or self-employed PSWs via appropriate business income records.
  • Must meet criteria under the Income Tax Act for eligibility—watch out for mixed-role workers (e.g., some PSWs work part formal employment, part informal caregiving) where distinguishing eligible vs non-eligible tasks matters.
  • Receipts/pay stubs, employer/payee information, wage statements must clearly identify PSW work.

Claiming the credit

  • It is refundable, meaning even if there’s no tax payable, eligible PSWs may still receive money back.
  • Include the credit on your T1 personal tax return for the relevant year (2026-2030 once in force).
  • Ensure supporting documentation is in case of audit—contracts, wage statements, employer letters confirming province agreement status.

Potential compliance risks

  • Claiming in a province with a bilateral wage support agreement (thus ineligible) may lead to reassessment/repayment.
  • Misclassifying PSWs or combining PSW income with unrelated caregiving work could invite scrutiny.
  • Over-claiming or using non-income sources mistakenly treated as eligible income (for instance, grants/subsidies) could be disallowed.
  • Changes in provincial wage agreements mid-credit period could affect eligibility—stay updated.

Example case studies

  • Case A: Jane, a PSW in a territory under no wage agreement, earns $25,000 in eligible PSW income in 2027. She claims 5% → credit $1,250, but capped at $1,100. She gets the full $1,100 as refundable credit.
  • Case B: Mark works partly as PSW and partly in housekeeping—only PSW wage component counts. He earns $20,000 PSW + $5,000 housekeeping in 2028—credit based on PSW income: 5%×$20,000 = $1,000.
  • Case C: Sarah moves from one province (with no wage agreement) to another (with agreement) mid-2026. She must track eligible days/income in each province to claim appropriately.

Actionable strategies

  • Track provincial wage agreement status each year—eligibility depends on that.
  • Maintain clear records: job titles, employer, PSW tasks, hours, wage breakdowns.
  • Check tools/software and tax slips: ensure PSW income is coded correctly and appear in right lines in return.
  • Plan cash flow: since credit is refundable, some PSWs may receive amounts even if net tax owing is zero—anticipate and utilize.

Timeline to watch

  • Legislation must pass to enact the credit—Bill C-4 includes these proposals.
  • Tax forms and guidance from CRA will identify eligibility, line items, definitions.
  • First taxation year eligible: 2026, so planning in late 2025 to prepare record-keeping is key.

Summary

The PSW tax credit is a targeted relief recognising crucial caregiving labour. While beneficial, getting it right requires understanding eligibility, keeping accurate records, and staying current with provincial agreements. Proper planning ensures compliance and maximum advantage.

Sources

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