Compliance
New Credit for Personal Support Workers and What It Means for Compliance
Budget 2025 introduces a five-year refundable tax credit for personal support workers—up to $1,100/year. Learn who qualifies, how to claim it, and compliance pitfalls to watch.
By NomadicTax Research Team • 5-8 min read • November 22, 2025
## What is the Personal Support Workers Tax Credit?
Budget 2025 proposes a **temporary five-year** refundable tax credit for **personal support workers (PSWs)**, to be available in provinces and territories **not covered** by existing bilateral wage-support agreements for PSWs. Eligible workers can claim **5% of their eligible income**, up to **$1,100 per year**. ([canada.ca](https://www.canada.ca/en/innovation-science-economic-development/news/2025/11/minister-valdez-highlights-budget-2025-investment-in-personal-support-workers-and-skilled-professionals.html?utm_source=openai))
The credit applies for **taxation years 2026 to 2030**. ([canada.ca](https://www.canada.ca/en/innovation-science-economic-development/news/2025/11/minister-valdez-highlights-budget-2025-investment-in-personal-support-workers-and-skilled-professionals.html?utm_source=openai))
## Compliance obligations and record-keeping
### Who qualifies?
- Employed as a **personal support worker**—defined by the credit's legislation or regulation.
- Working in provinces/territories **without a bilateral wage-support agreement** for PSWs.
- Must have **taxable eligible income** from PSW work, properly documented.
### What income counts?
- Income paid through payroll (T4), or self-employed PSWs via appropriate business income records.
- Must meet criteria under the Income Tax Act for eligibility—watch out for mixed-role workers (e.g., some PSWs work part formal employment, part informal caregiving) where distinguishing eligible vs non-eligible tasks matters.
- Receipts/pay stubs, employer/payee information, wage statements must clearly identify PSW work.
### Claiming the credit
- It is **refundable**, meaning even if there’s no tax payable, eligible PSWs may still receive **money back**.
- Include the credit on your T1 personal tax return for the relevant year (2026-2030 once in force).
- Ensure supporting documentation is in case of audit—contracts, wage statements, employer letters confirming province agreement status.
### Potential compliance risks
- Claiming in a province with a bilateral wage support agreement (thus ineligible) may lead to reassessment/repayment.
- Misclassifying PSWs or combining PSW income with unrelated caregiving work could invite scrutiny.
- Over-claiming or using non-income sources mistakenly treated as eligible income (for instance, grants/subsidies) could be disallowed.
- Changes in provincial wage agreements mid-credit period could affect eligibility—stay updated.
## Example case studies
- **Case A:** Jane, a PSW in a territory under no wage agreement, earns $25,000 in eligible PSW income in 2027. She claims 5% → credit $1,250, but capped at $1,100. She gets the full $1,100 as refundable credit.
- **Case B:** Mark works partly as PSW and partly in housekeeping—only PSW wage component counts. He earns $20,000 PSW + $5,000 housekeeping in 2028—credit based on PSW income: 5%×$20,000 = $1,000.
- **Case C:** Sarah moves from one province (with no wage agreement) to another (with agreement) mid-2026. She must track eligible days/income in each province to claim appropriately.
## Actionable strategies
- **Track provincial wage agreement status** each year—eligibility depends on that.
- **Maintain clear records**: job titles, employer, PSW tasks, hours, wage breakdowns.
- **Check tools/software and tax slips**: ensure PSW income is coded correctly and appear in right lines in return.
- **Plan cash flow**: since credit is refundable, some PSWs may receive amounts even if net tax owing is zero—anticipate and utilize.
## Timeline to watch
- Legislation must pass to enact the credit—Bill C-4 includes these proposals.
- Tax forms and guidance from CRA will identify eligibility, line items, definitions.
- First taxation year eligible: **2026**, so planning in late 2025 to prepare record-keeping is key.
## Summary
The PSW tax credit is a targeted relief recognising crucial caregiving labour. While beneficial, getting it right requires understanding eligibility, keeping accurate records, and staying current with provincial agreements. Proper planning ensures compliance and maximum advantage.